The security of your personal data is our top priority at xe88. This Privacy Policy clearly outlines what data we collect, why we collect it, and how we keep it safe. We never sell your information to third parties without your consent.
Summary: xe88 respects your privacy. We only collect information that is necessary to provide our services. No data is shared with third parties without your consent, and it is never sold.
Xe88 (xe88.cash) is an internationally licensed online gaming and Sports Betting platform. This Privacy Policy applies to the xe88.cash website, mobile application, and all associated digital services.
This policy explains how we collect, process, store, and protect your Personal Data. By using the xe88 website or app, you agree to this Privacy Policy.
We comply with the European GDPR (General Data Protection Regulation) and international data protection standards. For users in Bangladesh, we also adhere to local digital security laws.
Important: If this policy changes, we will notify you by email or platform notification. Continued use of the platform after any changes indicates your acceptance of the updated policy.
Xe88 collects your information in three ways: directly from you, through your use of the platform, and via third parties.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Verification & KYC |
| Contact Information | Email, phone number, address | Account-Related Communications |
| Financial Information | Payment methods, transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, device information, browser type | Security & Fraud Prevention |
| Usage Data | Game history, bet records, login time | Service Improvement & Reporting |
| Cookie Data | Session ID, preference settings | Personalised Experience |
We never store your password in plain text — passwords are always kept as encrypted hashes.
Xe88 uses the information it collects for the following purposes:
For marketing purposes: We obtain your consent before sending any promotional emails or SMS. You can opt out of marketing communications at any time.
Xe88 uses cookies on this website. Cookies are small text files stored in your browser that help enhance your experience.
The types of cookies we use:
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the platform.
Xe88 uses industry-leading technology to keep your data secure. Our security measures include:
Keep in mind, though: No online platform can guarantee 100% security. Do your part — use a strong password and never share it with anyone.
Xe88 retains your data only for as long as it is needed. Different types of information are subject to different retention periods:
Once the defined retention period ends, data is securely deleted or anonymized.
As an xe88 member, you have the following rights over your own data:
To exercise any of these rights, email us at support@xe88.cash. We aim to respond within 30 business days.
Xe88 strictly prohibits providing services to anyone under 18. We do not knowingly collect any data from minors.
If we discover that a minor has registered an account, it will be closed immediately and all associated data will be permanently deleted.
For Parents: If your child has accidentally created an account on xe88, please contact support@xe88.cash immediately.
For any privacy-related questions, requests, or complaints, please contact our Data Protection Officer:
We take every complaint seriously and aim to resolve it within a set timeframe.
Last updated: January 2026 | Version: 2.4
No compromises — on technology or policy
All data between your device and our servers is encrypted with 256-bit SSL. Hackers cannot intercept or read anything in transit.
Xe88 never sells your personal information to third parties. This is a core principle of our policy — with no exceptions, under any circumstances.
We follow international GDPR data protection standards — among the strictest data protection regulations in the world.
We only collect information that is genuinely necessary to provide our services. Requesting or retaining unnecessary data is against our policy.
No promotional messages are sent without your consent. You can unsubscribe at any time.
Data is securely deleted once it is no longer needed. Holding on to information unnecessarily goes against our policy — because your privacy deserves respect.