Xe88 Terms & Conditions — Experience our services with full transparency

Xe88 is an internationally licensed online gaming and Sports Betting platform serving Bangladesh and various other countries worldwide. These Terms & Conditions apply to the use of the xe88.cash website and its associated mobile applications.

Before using any xe88 service, you must confirm that you are at least 18 years of age and legally permitted to participate in online gaming or betting under the laws of your jurisdiction. Access to xe88 is prohibited from countries or regions where online gaming is illegal.

These Terms & Conditions are available in both English and Bengali. In the event of any interpretive discrepancy, the English version shall prevail. xe88 reserves the right to amend these terms at any time, and users will be notified of any changes through the platform.

To open an account with xe88, you must meet the following requirements:

• You must be at least 18 years of age.
• Each person may register only one account. If multiple accounts are found to belong to the same individual, all accounts will be closed and any deposited funds may be forfeited.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Xe88 employees and service providers are not permitted to place bets on the platform.
• Xe88 may request proof of identity or address at any time for verification purposes.

You are solely responsible for the security of your account. Never share your password with anyone. If you suspect unauthorised access to your account, contact xe88 support immediately.

As part of the KYC (Know Your Customer) process, xe88 may request a copy of your National ID, passport, or driving licence. This is carried out in compliance with international anti-money laundering regulations.

Xe88 supports Bangladesh's most popular payment methods for deposits and withdrawals, including Mobile Pay, Nagad, Rocket, and bank transfer.

• Minimum Deposit: ৳50
• Minimum Withdrawal: ৳200
• Withdrawal Processing Time: Typically within 2–24 hours
• It is recommended to use the same payment method for both deposits and withdrawals.
• Daily withdrawal limits depend on your account level and verification status.

Xe88 reserves the right to suspend any suspicious transaction pending verification. If fraud is confirmed, the account will be closed immediately and the relevant authorities will be notified.

Xe88 does not charge any deposit fees; however, your payment provider may apply their own charges. Payment provider fees may also apply to withdrawals.

Xe88 regularly offers a variety of bonuses and promotional deals. Each bonus comes with specific terms that you should read before claiming.

• Welcome Bonus: Available to new members only, applicable on the first deposit.
• Wagering Requirement: A specified wagering amount must be met before bonus funds can be withdrawn. This is typically 5–30 times the bonus amount.
• Bonus Expiry: Every bonus has a set expiry date; once it expires, the bonus will be forfeited.
• The same bonus cannot be claimed more than once.
• Wagers placed with bonus funds may not contribute equally across all games.

Xe88 reserves the right to modify, suspend, or cancel any bonus program at any time. If bonus abuse is suspected — such as the use of multiple accounts or bet hedging — the bonus may be voided and the account suspended.

Exclusive bonuses, cashback, and reload offers are available under the VIP program. Visit our VIP page to learn more about the benefits.

The following rules apply to all members when placing bets on xe88:

• Once a bet is confirmed, it cannot be changed or cancelled unless xe88 allows it under exceptional circumstances.
• Xe88 reserves the right to void any bets placed at incorrect odds resulting from a technical error.
• If an event is cancelled or postponed, the stake for that bet will be refunded.
• Xe88 is not liable for any unplaced bets due to disconnection or delays during live betting.
• Bets may be suspended if there is any suspicion of match fixing or other misconduct.

For Sports Betting, the specific rules of each sport apply. Please refer to the relevant sport's rules section for details. For casino games, the individual rules of each game provider apply.

Xe88 places the highest importance on responsible gaming. We believe gaming should be a source of entertainment, not financial hardship.

• Deposit Limits: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can exclude yourself from the platform for a set period of time.
• Cooling-Off Period: You can take a break ranging from 24 hours up to 30 days.
• Reality Check: You will receive periodic reminders about how long you have been playing.

If you feel that you or someone you know may be developing a gaming addiction, please seek professional help. You can find more information on our Responsible Gaming page.

Xe88 is committed to protecting your personal data. We follow international data protection standards and use 256-bit SSL encryption.

• Your personal information is never sold to third parties.
• Information may be disclosed to authorities when required by legal obligation.
• Cookies are used to enhance your experience on the platform.
• You have the right to request access to, correction of, or deletion of your data.

Please read our Privacy Policy for full details.

You may request to close your xe88 account at any time. Your account will be deactivated once any pending withdrawals have been processed.

Xe88 reserves the right to suspend or close your account in the following circumstances:

• Violation of these Terms & Conditions.
• If there is evidence of fraud, bonus abuse, or misconduct.
• Providing false information during account registration.
• If you are underage or accessing from a restricted country.
• If the account has been inactive for an extended period (more than 12 months).

For any disputes or complaints, please contact the xe88 support team directly in the first instance. We typically respond within 48 hours.

If your issue remains unresolved, you may escalate your complaint to our licensing authority. In all dispute resolution matters, xe88's recorded data will serve as the definitive evidence.

Xe88 reserves the right to update these Terms & Conditions, in part or in full, at any time. Members will be notified of significant changes in advance via email or through the platform.

Continued use of the platform after any changes are made constitutes your acceptance of the updated terms. We therefore encourage you to visit this page regularly.

Last Updated: January 2026 | Version: 3.2